Tags
Brand, Customer Experience, Customer Service, eCommerce, Luxury, Luxury Brand, Luxury Fashion, Luxury Retail, Sales
Back in October I posted a blog entry titled: “Should Sales Training Differ for Luxury Brands?” The post generated quite a bit of discussion around whether the luxury customer’s higher expectations for service required a different level of training for sales associates. Now it seems educational institutions are beginning to recognize the luxury sector as an industry that demands a specialized curriculum. Continue reading