Nice article in Luxury Daily about my recent LuxeCX talk on training customer-facing teams for transformational luxury customer experiences: https://www.luxurydaily.com/frontline-associates-need-to-become-fluent-in-brand-language/
Nice article in Luxury Daily about my recent LuxeCX talk on training customer-facing teams for transformational luxury customer experiences: https://www.luxurydaily.com/frontline-associates-need-to-become-fluent-in-brand-language/
luxsell.me 
Very nice coverage of your talk, Viki. Congratulations.
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