I am committed to helping premier companies improve their luxury selling skills and deliver outstanding luxury customer service. I have been fortunate to have led the learning function for such exclusive brands as BMW, Tiffany & Co., Sotheby’s International Realty and Gaggenau. I continue to explore how luxury brands shape the consumer experience through my blog: http://www.luxsell.net.
I enjoy working with international teams. During my tenure at BMW, I worked at their corporate headquarters in Munich, Germany helping to deploy a global learning management system across 28 countries. At Tiffany & Co. my team supported the learning for sales associates in North and South America.
I value the support I receive as a member of the Association for Talent Development and I served as the Chapter President for Northern New Jersey. In 2003 I founded the Munich Learning Consortium.
Find me on LinkedIn: www.linkedin.com/in/vmacdonald/